Team Administrator

We are looking on behalf of our client for a Team Administrator.

Duties include, but are not limited to:

• Act as an initial point of contact for clients and colleagues.
• Answer and screen telephone calls politely and professionally, assisting callers, taking messages and
  redirecting enquiries to the relevant fee-earner and more experienced colleagues where necessary.
• Audio and copy typing, photocopying, scanning and faxing of correspondence and documents
• Collect, sort and deliver mail/packages to and from the post room
• Assist with client and matter opening and related processes including processing new matter requests, starting electronic filing, applying billing rates, preparing engagement letters.
• Organise and maintain electronic and hard copy document management systems.
• Undertake bundling of files related to closed matters.
• Update contact databases and maintain accurate records.
• Organise extensive international travel, business trips and itineraries for fee earners including sourcing and booking flights, hotels and transport and preparing door-to-door travel packs
• Book client and/or inter-office meetings, arrange conference calls and organise client lunches, dinners, workshops, conferences, seminars and other events.
• Book equipment, assist with the preparation of papers and draft agendas for meetings and take minutes, as required, ensuring accuracy and completeness.
• Assist fee earners and senior support colleagues in liaison with GoG departments including attending GoG counters in person.
• Make urgent by hand deliveries as required.
• Demonstrate an understanding of, and assist with, the end-to-end billing process.
• Undertake proof reading and quality checks on all work produced.

Requirements:

• Sound intellectual skills evidenced by a strong academic background including a combination of formal secretarial qualifications, further training and experience or educated to graduate level. Must hold at least 5 GCSEs (A-C) or equivalent, to include Mathematics and English.
• Experience of working in a busy client/customer facing administrative role.
• Excellent knowledge of Microsoft Office, particularly Outlook, Word, PowerPoint and Excel and used to working with house-styles and ‘problem’ documents.
• Advanced technical skills – accurate audio and copy typing circa 60 + wpm – would be an advantage.
• Able to draft, type, format, prepare and produce a wide range of high-quality documentation, correspondence, statistical information, graphics, presentations and short reports displaying sound grammar.