HR Generalist/Advisor

We are looking on behalf of our client for an HR Generalist/Advisor.

Duties:

• Act as the first point of contact for day-to-day HR queries from employees and line managers, providing guidance within policy frameworks.
• Support the Head of HR in handling employee relations matters such as disciplinary, grievance and performance issues by preparing documentation, note-taking, and initial advisory input.
• Provide guidance to managers on HR processes and HR Directives application.
• Escalate complex issues appropriately to the Head of HR.
• Support the Head of HR in organising internal training sessions and tracking compliance with mandatory training requirements.
• Maintain and update employee records, ensuring accuracy and confidentiality in line with data protection regulations.
• Manage HR documentation including employment contracts, amendments, letters, and other employee lifecycle documentation.
• Coordinate onboarding and offboarding processes, including induction scheduling, system access and exit interviews.
• Monitor and manage employee absence records, including holiday, sickness, and other leave types; generate reports as required.
• Support payroll preparation by providing accurate employee data and coordinating with payroll providers.
• Administer benefits schemes, liaising with providers and supporting employee queries.
• Support the ongoing improvement of HR processes and service delivery.
• Keep up to date with relevant employment legislation and HR best practices
• Where relevant, awareness of the FCA “Consumer Duty” principle and proactive consideration of the outcomes that a Client receives; raising any concerns and challenging any processes, products, or services which would lead to poor Client outcomes.

Requirements:

• Proven experience as a HR Generalist
• Previous payroll and benefits administration experience
• CIPD qualification is highly desirable
• Detailed understanding of legislation in the areas of employment, equality and diversity.
• Proficiency in MS Office (Word, Excel and Outlook)
• Excellent time management skills and ability to multi-task and prioritise work
• Attention to detail and problem solving skills
• Excellent interpersonal, written and verbal communication skills
• Strong organisational and planning skills in a fast-paced environment