Job: Oracle Service Cloud Administrator/Developer

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  • Title Oracle Service Cloud Administrator/Developer
    Categories Latest Jobs in Gibraltar
    Salary £30,000 – £40,000
    Location Gibraltar
    Job Information

    As an Oracle Service Cloud Administrator/Developer you will be responsible for the end to end administration of the Oracle service within the company. This will involve talking to the stakeholders within the business, analysing requirements and then implementing the solutions on the Oracle platform.

    The role:

    • Setting up and implementing new interfaces
    • Managing the email functions
    • Analysing and implementing the business rules for Customer Service and VIP interfaces.
    • Configuring the Oracle platform for both internal and external customers of the platform to business needs.
    • Developing reports
    • Liaising with the BI team to ensure that the correct fields and data are set up
    • Managing projects pertaining to Oracle, such as installing phone systems

    Requirements:

    • Experience as a service cloud administrator
    • The ability to configure and implement configurations to business needs
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