Job: IT Manager

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  • Title IT Manager
    Categories Latest Jobs in Gibraltar
    Salary £55,000 – £60,000
    Location Gibraltar
    Job Information

    IT Manager required for local financial services company based in Gibraltar. Responsible for the migration of existing systems, set up of new networks and associated infrastructure.  Areas of responsibility:

    Helpdesk Support

    • Offering assistance to all employees on technical issues impacting company equipment
    • Setup and repair of desktops, laptops and peripheral equipment
    • Configuration and support of phone systems
    • Installation of new software
    • Connecting equipment to company networks
    • Ensure that all procedures and infrastructure are fully documented
    • Escalate problems (when needed) to 3rd party vendors
    • Monitor work emails after hours for emergencies and be available to provide out of hours emergency support
    • Advise the business on new hardware/software requirements and needs.

    Network Support

    • Analyse network data to determine network usage, disk space availability, or server function
    • Resolve any network or connectivity issues
    • Liaise with ISP’s and other third party technology providers
    • Configure security settings or access permissions for groups and individuals
    • Configuration and setup of firewalls and SFTP
    • Document network support activities
    • Support of wireless network for staff and visitors
    • Installation and support of new hardware when required
    • Extension of network including distribution of network cabling etc.
    • Monitoring and maintenance of server room
    • Advising the business on new solutions and ensuring scalability for business needs

    Knowledge and Skills

    • Project Management
    • Ability to setup new networks with associated hardware and software
    • Working with cloud and hybrid setups.
    • Ability to define problems, collect data, establish facts, and draw valid conclusions

    Experience

    • Previous experience in setting up new networks, servers etc.
    • Experience and knowledge of private branch exchange phone systems
    • Familiar with variety of operating systems and hardware
    • Programing experience will be advantageous
    • Experience in delivering technical products will be favorable
    • Knowledge of Active Directory, Networking, MS Exchange, MS Office, Printers, Mobile Devices
    • IT qualifications on computer science, Information Management systems, IT practitioners or similar will be advantageous
    • CompTIA A+ / Network + or MCP Certifications
    • Knowledge of Mac OS X, iOS, Android
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